In any collaborative program, efficient and effective communication is important. But in an environment of shared systems, this is especially true. To ensure exchange of information within OPAL is consistent and reciprocal, each library has a lead implementer to serve as a designated coordinator for OPAL's shared systems. In general, the lead implementer:
Serves as the primary coordinator and liaison from library to OhioNET for OPAL systems and services.
Receives and shares with library staff important announcements and other critical information related to those systems and services.
Stays aware of and engaged in local projects and their impact on OPAL systems and their operations.
News or announcements that affect everyone are communicated through the OSHARE email list. But for special projects or emergent system issues, particularly those that apply only to a subset of the group or to a single library, the lead implementer serves as the library's primary point of contact. That individual will share critical information with library staff and OhioNET to ensure the success of the project or the resolution of the issue.
The lead implementers' responsibility should not preclude day-to-day interaction with or impede exchange between OhioNET and other library staff. In fact, regular or routine service requests needn't be routed through the lead implementer and can be submitted directly to OhioNET. OhioNET will draw the lead implementer into any of these service issues when appropriate.
Find leads for each institution by searching the OPAL Directory and filtering by lead implementer.