Summary of the latest updates, best practice suggestions and decisions from the User Services COI meetings and discussions:
Full meeting minutes can be found under the Meetings Documents tab at the top of this page.
The User Services COI is focused on all aspects of the User Experience including:
Policies and procedures are developed in consultation with the OhioNET Director of Technology Services and are published and maintained in an online guidelines document. The COI also serves as an advisory body to the Directors’ Council, works in collaboration with other OPAL groups with shared interests, and regularly disseminates its work through OPAL communication channels.
There is currently no User Services Coordinator. Anyone with an interest is welcome to hold a User Services COI meeting this coming year (2020-2021).
If you have questions please contact the current COI Liaison, Jessica Crossfield McIntosh at firstname.lastname@example.org